Frequently Asked Questions (FAQ)
General
What tours do you offer?
We offer private boat tours from Can Picafort:
- 2-hour tour: Swimming, snorkeling, cave visits – no SeabobPaddle board and drinks included.
- 3-hour tour: Swimming, snorkeling, caves – paddle board & drinks included, (Seabob, during private boat tours)
- 4-hour tour: Swimming, snorkeling, caves, Seabob, paddle board & drinks – all-inclusive.
How many people are allowed to ride along?
Our tours are private and limited to a maximum of
6 people Limited size – ideal for couples, families or friends.
Booking & Payment
How does the booking process work?
You choose your preferred date, book directly online and make a payment.
Small deposit payable with Visa, Mastercard, Apple Pay or Google PayYou pay the remaining balance before the tour. You will receive an immediate confirmation after booking.
Confirmation via email or WhatsApp.
Cancellation & Rebooking
Can I cancel my tour?
Yes! Free cancellation is available until
48 hours before the tour begins Possible. Cancellations within
24 hours Unfortunately, it's not possible to request anything before the start.
Weather & Safety
What happens in bad weather?
If strong winds, thunderstorms or high waves occur, we will postpone the tour or find an alternative date together.
Are there life jackets?
Yes! All tours include the required [document/certificate/etc.].
Safety equipment and life jackets equipped.
Before departure
What time do I need to be at the meeting point?
Please be
15–20 minutes before the tour starts at the meeting point in Can Picafort.
What do I need to bring?
Bring your
Identity card or passportBring sunscreen, swimwear, and towels.
During the tour
Can I also swim or snorkel?
Yes! You stop at several spots to
Swimming, snorkeling, Seabob riding or stand-up paddleboarding(Seabob only available as an option on 3-hour and 4-hour tours)
Are there toilets or shade?
Our boats feature
Sunshade (Bimini) and plenty of space on deck. A toilet is available ashore before the tour starts.
Special occasions
Is the tour also suitable for birthdays or marriage proposals?
Absolutely! We'd be happy to tailor the tour to your wishes.
special occasions.
